Monday, September 06, 2010

Privacy policy

Our commitment
At Lemon Tree your privacy is important and we are committed to ensuring it remains so. We will take all reasonable steps to ensure that the personal information collected is accurate, complete and up-to-date. The following statement outlines how your personal information will be handled in accordance with the Privacy Act 1988 (Cth).

Our Collection
In order for Lemon Tree to provide you with beauty treatments or for purchases through our online store, it is necessary for us to collect personal information. This information maybe collected via such means as your account application, your appointment booking, or a direct dealing with one of our consultants via a face to face meeting, phone conversation, email, fax or letter.

Our Use and Disclosure
We will only use and disclose your personal information for the purpose for which you have provided it to us. We may disclose your information to:
  • Our bank, or payment gateway provider
  • An organisation contracted to provide services to us
If we engage the services of a third party that requires the handling of personal information, then we will take reasonable steps to prevent the service provider from using that information for any reason other than the one for which it was supplied.

Our Security
We hold information both electronically and in the form of paper-based documentation. We have procedures in place and take all practicable steps to protect against misuse, unauthorised access, modification or disclosure.
We will retain your personal information for only as long as is deemed necessary and will take all reasonable steps to destroy any identifying information during disposal.
Our access for you

You may request appropriate details of your personal information held by Lemon Tree as required by law. You can do this by applying in writing to:
Lemon Tree Privacy Co-ordinator
10 Ainslie Street
North Lakes Qld 4509
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Where we are not able to provide you with the information requested, an explanation will be supplied. For significant requests, a nominal fee maybe charged to cover costs

Our Website

Lemon Tree will not provide your personal information to any parties outside of Australia unless it is authorised to do so legally, or where we have gained your permission. In the provision of our services, you may access our website. Any information provided through this website maybe transmitted or stored on servers overseas. However this information is only for use as outlined in this statement.

Make a booking call 3491 3411 or fill out the contact form

open 5 days a week from 10am until late by appointment only (Closed Sunday and Monday)

Read what everyone is saying about Lemon Tree Salon visit our testimonials page (click here)